Sample Resume Bolddisk B Flash Drive - 794 Words

Introduction Background BoldDisk is a manufactured computer storage media founded in Waltham, Massachusetts in 1982. Technology evolvement direction focused on storage devices and by 2012, the company now re-named BOLDFlash, focused on flash memory with significant customer base in OEM (Original Equipment Manufacturer) and direct to-consumer markets. As one of the most respected company, BoldFlash build its reputation for quality with both competitors and customers. The company held over 600 patents in the U.S alone with strong ongoing research lead by PhD-level scientist (Beer Shelton, 2012). The company, although respected, has come under fire for not using their research for product improvements or customer needs. BOLDFlash flaws have become apparent with the release of latest product, the A23-B flash drive. BOLDFlash technical communication practice is affecting product quality, delivery timeliness, efficiency, costs, and customer satisfaction. The company went through major reorganization of divisions, experiencing rapid sale growth, high productivity of products, and fast pace development of new products (Beer Shelton, 2012). The changes within BOLDFlash increased the challenge for an effective communication between division teams, suppliers, partners, and customers. BOLDFlash technical communication practice is affecting internal business process, product documentation, and technical service communication. Poor internal business process led to premature product